You may have good intentions when it comes to getting along with the landlord. But without knowing it, you might be consistently irritating your property manager, and not even know it. So, what kind of things make landlords and managers crazy?
Not submitting maintenance requests
Property managers stay very busy. It is understandable that you may not want to burden yours with a seemingly small request. However, small maintenance requests can easily turn into expensive repairs, when left unattended. A small leak could turn into mold, which could make you sick and ultimately require major remediation. Really bad for you, and really bad for the landlord.
Disregarding the lease terms
A good manager will spend a good bit of time going over the lease terms with you. It’s vital you understand what you’re signing. So, when you break ‘one little rule’ in your lease; you can open the door to a non-renewal at best, eviction at worst. Managers certainly prefer relationships without conflict or enforcement, and leases which haven’t been broken.
Thinking the manager works for you
Landlords works very hard to keep you, the resident, happy in your wonderful home. But the owner is the property manager’s boss. The property manager is the middle man when it comes to many aspects of the community. When you’re upset because that new paint job you wanted wasn’t approved, your manager is not to blame.
The office is not an ‘open door policy’…unless the door is open
Managers strive to maintain an open door policy, within reason. Landlords often have to have confidential conversations with other residents, prospects, or their own boss. Respect their privacy if their door is closed. The manager’s goal is to work for the good of the community. There is a lot that goes on behind the scenes to make that happen, and your bursting in on a confidential or sensitive conversation won’t please your property manager.
Property managers know how fast a bad apple can ruin the bunch. They must look out for the community as a whole. So any constant complaining will not likely yield favorable results with your landlord. You may even get offered an “opportunity” to leave sooner than you expected to move.
Living in an apartment community, you share walls, neighbors, and rules. Property managers are happy to assist you in any way they can, however, there’s a lot that’s required of them, to make the property run smoothly as a business. Treat them how you’d want to be treated, and you’ll get along fine.